Last updated: 13 June 2026

1. Information We Collect

We collect personal information you provide when registering for membership, signing up for events, or contacting us. This includes your name, email address, phone number, postal address, date of birth, emergency contact details, and payment information. We also collect information about your participation in club activities, training progress, and event registrations.

2. How We Use Your Information

Your information is used to administer your membership, process event registrations and payments, communicate club updates and event information, provide training resources and personalised coaching, and improve our services. We may also use anonymised data for statistical analysis.

3. Payment Processing

Payment transactions are processed securely through third-party payment gateways (Stripe). We do not store full credit card details on our servers. Payment data is handled in accordance with PCI-DSS standards.

4. Data Sharing

We do not sell your personal information to third parties. We may share necessary information with service providers who assist in club operations (payment processing, email delivery, event timing). These providers are contractually obligated to protect your data. We may disclose information when required by law.

5. Data Retention

We retain your personal information for as long as your membership is active or as needed to provide services. After membership cancellation, we may retain certain data for legal and administrative purposes for a period of up to five years.

6. Your Rights

Under South African data protection law (POPIA), you have the right to access, correct, or delete your personal information. You may also object to processing, request data portability, and withdraw consent at any time. To exercise these rights, please contact us.

7. Cookies

Our website uses essential cookies for authentication and session management. We may also use analytics cookies to understand how our site is used. You can control cookie preferences through your browser settings.

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes SSL encryption, secure servers, and access controls.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

11. Contact

If you have questions or concerns about this policy or wish to exercise your data protection rights, please contact us at hello@kuila.co.za or write to Kuila Runners Club, 39 Jakaranda Avenue, Rustdal, Blackheath, Cape Town.